Privacy Policy
Safeguarding your digital footprint, one data point at a time.
Introduction
At Merchkins, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us, including:
Account information (name, email, business details)
Profile information (profile picture, role, preferences)
Business data (inventory records, sales data, customer information)
Payment information (processed through secure third-party providers)
Communications with our support team
We automatically collect certain information when you use our platform:
Device information (IP address, browser type, operating system)
Usage data (features accessed, time spent, interactions)
Location data (with your permission)
Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for:
Providing and maintaining our services
Personalizing your experience
Processing your transactions
Sending administrative information
Improving our platform
Analyzing usage patterns
Detecting and preventing fraud
Complying with legal obligations
Communicating about new features or updates
Marketing and promotional purposes
Data Security
We implement industry-standard security measures to protect your data:
Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication
Secure data centers
Employee training on data protection
Incident response procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Sharing and Disclosure
We may share your information with:
Service providers (hosting, analytics, payment processing)
Business partners (with your consent)
Legal authorities (when required by law)
Professional advisors (accountants, lawyers)
Business transferees (in case of merger or acquisition)
We do not sell your personal information to third parties.
Your Rights and Choices
You have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Export your data
Restrict certain processing activities
Withdraw consent (where applicable)
Contact us to exercise these rights.
Cookie Policy
We use cookies and similar technologies to:
Maintain your session
Remember your preferences
Analyze platform usage
Improve user experience
Provide security features
You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
We may transfer your data to servers located outside your country. We ensure appropriate safeguards are in place through standard contractual clauses and privacy shields where applicable.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of any material changes through our platform or via email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
How We Protect Your Data
We take data security seriously and implement industry-leading practices to keep your information safe.
End-to-End Encryption
All your data is encrypted both in transit and at rest using industry-standard AES-256 encryption protocols.
Strict Access Controls
Only authorized personnel have access to your data, with comprehensive audit trails and regular access reviews.
Regular Security Audits
We conduct regular security assessments and penetration testing to ensure our systems remain secure.
Your Privacy Rights
You have full control over your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we have about you.
Correct Information
Update or correct any inaccurate personal information.
Delete Your Data
Request deletion of your personal information from our systems.
Export Your Data
Download your data in a portable format to use elsewhere.
Questions About Your Privacy?
We're here to help. If you have any questions about this privacy policy or how we handle your data, don't hesitate to reach out.
