Terms of Service
Defining our digital handshake, one clear clause at a time.
Introduction
Welcome to Merchkins. By accessing or using our platform and services, you agree to be bound by these Terms of Service ("Terms"). Please read these terms carefully before using our services. If you do not agree to these Terms, you must not use our platform.
Definitions
"Platform" refers to Merchkins's website, applications, and services
"User" refers to any individual or entity using our Platform
"Content" refers to any information, data, text, or materials you upload
"Services" refers to all features and functionalities provided by Merchkins
"Agreement" refers to these Terms of Service and any additional policies referenced herein
Account Registration and Security
You must be at least 18 years old to create an account
You must provide accurate and complete information during registration
You are responsible for maintaining the security of your account credentials
You must notify us immediately of any unauthorized access
We reserve the right to suspend or terminate accounts that violate our terms
You may not share your account credentials with third parties
You are responsible for all activities that occur under your account
User Obligations
When using our services, you agree to:
Comply with all applicable laws and regulations
Maintain accurate inventory and business records
Not engage in fraudulent or deceptive practices
Not attempt to circumvent platform security measures
Not use the platform to harm others or spread malicious content
Not upload content that infringes on others' rights
Not use automated systems without our express permission
Respect other users' privacy and rights
Intellectual Property Rights
Merchkins retains all rights to the platform, including its design, code, and content
Users retain rights to their original uploaded content
By uploading content, you grant Merchkins a worldwide, non-exclusive license to use, store, and display that content
You must not use our trademarks or branding without permission
You agree not to copy, modify, or create derivative works without authorization
We respect intellectual property rights and expect users to do the same
Payment Terms
All fees are exclusive of applicable taxes unless stated otherwise
Payments are processed through secure third-party providers
You are responsible for all charges incurred under your account
We reserve the right to modify pricing with 30 days notice
Refunds are subject to our refund policy
Failed payments may result in service interruption
Service Availability and Modifications
We strive to maintain 99.9% platform availability
We may modify, suspend, or discontinue services at any time
We will provide reasonable notice of significant changes
We are not liable for any service interruptions or modifications
We regularly update our platform to improve functionality
We may conduct maintenance with advance notice when possible
Limitation of Liability
To the maximum extent permitted by law:
Our services are provided "as is" without warranties
We are not liable for indirect or consequential damages
Our total liability is limited to fees paid in the last 12 months
We do not warrant uninterrupted or error-free operation
We are not responsible for third-party content or services
You agree to indemnify us against third-party claims
Dispute Resolution
Any disputes will be resolved through arbitration
The arbitration will be conducted in Philippines
You waive your right to participate in class actions
You must raise any claims within one year
We each bear our own legal costs
This agreement is governed by Philippines law
Termination
Either party may terminate this agreement at any time
We may terminate or suspend service for violations
Upon termination, you lose access to our services
Certain provisions survive termination
You may request data export before account closure
We may retain data as required by law
Changes to Terms
We may update these terms periodically. Changes will be effective upon posting to the platform. Your continued use of our services after modifications constitutes acceptance of the updated terms. We will notify users of material changes via email or platform notification.
Key Terms at a Glance
The most important things you should know about using our platform.
Account Security
You're responsible for keeping your account secure and all activities that happen under your account.
Fair Usage
Use our platform responsibly, comply with laws, and respect other users' rights and privacy.
Service Availability
We strive for 99.9% uptime and will notify you of any significant changes or maintenance.
Your Rights & Responsibilities
Understanding what you can expect from us and what we expect from you.
Your Rights
- Use our platform for legitimate business purposes
- Retain ownership of your original content
- Terminate your account at any time
- Export your data before account closure
Your Responsibilities
- Maintain accurate account information
- Keep your login credentials secure
- Comply with all applicable laws
- Respect other users and intellectual property
Questions About Our Terms?
We believe in transparency and clear communication. These terms may be updated from time to time, and we'll notify you of any material changes via email or platform notification.
If you have any questions about these terms or need clarification, we're here to help. Your continued use of our services after changes constitutes acceptance of updated terms.
